Spam or not? Ask the chatbot to get a response:

In case your inquiry results as a potential threat (Result: Spam with confidence level >50%), please follow the below guideline:

  1. Go to KNOX Portal in http://w1.samsung.net and log in;

  2. Select the email you are suspecting as a threat;

  3. Click on the three horizontal dots that appear in the ribbon after you selected the mail;

  4. Click on “Block Spam Mail”;

  5. Click on “Block a sender after deleting mail” and “Report spam”;

  6. Click “Save”.